Looking to help improve a family members business

You need to create a simple strategy for selling them on the benefits. You need to understand the Secret Language of Prospects.

It’s a language we all speak — but we seem to only speak it when we’re the prospect! When we’re the seller,we fail to recognize it.

This is it — it’s not rocket science:

Note those four criteria

1. SAFER — there has to be little or no perceived risk involved for your GF’s grandfather and his site managers, etc. That includes the cost, the learning curve (no-one wants to make a fool of themselves, right?) or messing things up.

2. EASIER — you need to demonstrate, in practical, self-evident ways, that it will be less painful or inconvenient to actually make this work than to keep doing what they’re already doing — and which is working for them at present.

3. BETTER — the same applies to this criterion. It has to save time, effort and money, or at least not cost any more. There has to be an clearly evident Return On Investment.

4. SMARTER — the benefits have to far outweigh the conditions that have to be met to experience them! (That includes learning new skills.)

Here’s how I’d do it

1. I’d prepare some simple, easy-to-do-right examples of the main advantages this new approach will deliver. Practice them so that they look easy.

2. I’d set up a Google+ Hangout* with Grandpa — just him, not the others. And schedule it for when nobody else will be around (safer, remember? No risk of losing face!). Tell him what it does, then show him on-screen (including sharing desktops and transmitting files), then walk him slooowly through how to do it — this is really important, as you’ll soon see.) Be sure he can do it correctly.

3. Next, talk about it all. Reinfirce the benefits, and how easy it is to do. Make sure he understand the whole range of those benefits, including the improvements in personal control, the savings in cost, time and distance, and how staff from both sites can use Google+ Hangouts to communicate better.

4. Resolve any concerns he may have. Answer his questions. Go back over things. Remember — if he’s concerned or doubting or resisting, YOU haven’t yet made it safer, easier, better or smarter for him to do what you want than to not do it! Keep on explaining, demonstrating, practising with him until he agrees — or gives up!

5. Once he feels comfortable and even confident with everything, have him organise a Google+ Hangout for his key management team members. Have him introduce you, then YOU explain everything and demonstrate the technology.

6. Then have Grandpa demonstrate how easy it is! This will reduce any likelihood of his people resisting. After all, if HE can do it after one short session, why can’t they?

Remember — you need HIM to become the advocate for all this, NOT you. They’ll likely see you as an interloper and a threat to their own positions.

* Why Google+ Hangouts and not Skype? — simple. No special software required, no special skills, and G+ Hangouts can be used to share desktops, etc at no cost (Skype now charges for these extra functions). And the call is automatically recorded by Youtube! So there’s a video/audio record that no-one can argue with.

This approach will ease everyone through a simple process that sells each point of contact on the NEXT point of contact.


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5 Things You Must Do Well When Purchasing Business To Not Get Burned

Website owners and webmasters who are trying to improve their search engine ranking by trading links with other sites should beware of being cheated.
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Guest Post: How to Succeed and Expand as a Business in 2021 by Dustin Cisneros, CEO of RackNerd

Continuing our Opinion-Editorial and Guest Article Series, today we are talking about how to succeed and expand in the new year as a business. Seeing that a good part of the LEB community are business owners or entrepreneurs themselves, we hope that you’ll be able to take home some valuable insights from this article.

Looking for a VPS for your business or your idea? Be sure to check out RackNerd’s exclusive LEB offers by clicking here.

With 2020 changing the entire global economy, only those who were creative, and nimble enough to pivot, while maintaining a customer-service approach were able to survive or even turn it into a better condition for themselves. To expand further on this subject we are talking to Dustin B. Cisneros, a 13-year hosting industry veteran, who currently serves as RackNerd’s CEO to get his thoughts on this subject. In 2020, Dustin led the growth of RackNerd’s new office space expansion, spearheaded the growth of his hosting company to 15 (fifteen!) additional datacenter locations, all while hiring more local talent. In a year where a lot of businesses were focused on cutting back, RackNerd had its focus and dedication towards expansion and did a fine job at executing growth. Dustin’s company is an exemplary example of how it is very much possible to be successful even in these new times that we live in, as long as you’re willing to put in the effort and operate with the right information.

So what can you do to expand and ensure your business continues to prosper and stay relevant? Here are some important key points:

  1. Promote, and then some more! Promotion is key to expansion. How can you get your brand more attention? Is it more marketing, more collaboration or perhaps investing in building out a productive, and structured sales team? And start thinking, how can you keep attention in the noisy and evolving world that we live in? Who really is your competition anyway? I’ll tell you what is – the media, the news outlets, Instagram, videos on TikTok, COVID-19, lockdowns/country shutdowns, protests, stock market… just to name a few trends in the past year. You are competing for attention against all this noise and outbreak going on around us. If you don’t have a customer’s full attention, how can you expect for them to transact and exchange with you? I want you to get your wheels spinning and start getting creative, and ask yourself, how can you not only get, but maintain attention in your marketplace?
  2. Focus on creating a new tomorrow. What you did in the past may have worked at the time, but might not tomorrow. Be willing to let go of fixed ideas or considerations. For example, try a new sales approach, or try a new marketing approach – while keeping an open mind. What other ways can you increase your value delivery to your customers? Previous considerations that you previously completely disregarded or ignored in the past, may just be what will take your business to the next level in 2021. 
  3. Absolutely no job is beneath you. As a business owner, you should be willing to get on the front lines, and communicate with your customers to find out their needs and wants. Don’t hesitate to get your hands busy – after all, you might just learn a thing or two about your business. Stay in communication with your company – that includes your customers, your vendors, your partners, and your team.
  4. Be ready to pivot. In 2020 after COVID-19 hit, only businesses who were willing and creative enough to pivot quickly were able to succeed and come out on the other side of this. Whether you realize it or not – COVID-19 forced people to pivot and change the way they normally do things – not just businesses, but people! Don’t be afraid to embrace new ways, and invest in increasing your knowledge and creativity. That way, when a particular area is forced to pivot, you may just be ahead of the game already, or if not – you’ll at least be able to quickly pivot to your surroundings, and move forward as a business. Don’t forget, you are responsible for creating your own success and outcome!
  5. Never lower your target. Write down your goals every day, and don’t hold back! Ever see someone set a resolution for New Year’s, only to not follow through on them a couple of months into the new year? The biggest reason why one loses motivation is that their goals and targets are not large enough, and/or justification was made to lower the target. For example, is it your goal this year to add $2 million a year in revenue? In this example, you should then make it your goal to add $20 million a year in revenue and never lower the efforts required to reach that target. Now is not the time for negative doubts, thinking impossible, or emotions – set giant targets, and start taking action, while maintaining maximum discipline and following the other key points I mentioned in my previous guest post. As the old saying goes, “Shoot for the moon, even if you miss it, you will land among the stars.” Give this a shot today, and keep at it, you’ll surprise yourself when you’re working to your maximum potential!

Whether you are an aspiring entrepreneur, own a small business, or are seeking personal and professional growth, feel free to e-mail me at dustin@racknerd.com or connect with me on LinkedIn if there’s anything I can help with. If you’re local in Southern California, please feel free to visit our office space – I am always happy to connect!

Let’s crush 2021 together!

Editor’s Note: The opinions and context above are solely those of the author, Dustin Cisneros of RackNerd, and do not represent the opinions, values, or positions of LowEndBox. If you or your company would like to take part in a Guest Post, Interview, or Op-Ed, please contact the LowEndBox administration on our Help Desk. 


I’m Andrew, techno polymath and long-time LowEndTalk community Moderator. My technical interests include all things Unix, perl, python, shell scripting, and relational database systems. I enjoy writing technical articles here on LowEndBox to help people get more out of their VPSes.

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Interested in Investing in a good business

Discussion in ‘Starting a Business’ started by Douglas M Brant, Jan 13, 2021 at 4:15 PM.

  1. Douglas M Brant

    Douglas M Brant



    New Member

    Likes Received:

    Good day to you… Please, I am looking for good business (start up or already existing), to invest in as silent investor. I have contacted several organizations and individual but no positive response. Please do you have or know someone that need investor for their business? Kindly reach me on: dm054199@gmail.com let’s discuss more please. Because i will soon go on retirement and i want to have something to fetch me money after my retirement .Thanks, and be blessed.



    Douglas M Brant,
    Jan 13, 2021 at 4:15 PM

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Your Data Center Partner for Your Web Hosting Business?


I am interested to know, which datacenter are you using for your web hosting business ex: selling hosting, reseller, etc?
Also, shar… | Read the rest of https://www.webhostingtalk.com/showthread.php?t=1834653&goto=newpost

Having Consultancy Business Aiming COVID Damage

Just wondering with an awesome idea. What if some consultancy farms start aiming to help many businesses to survive in COVID era because it might last years after years. So targetting this sector with an honest vision to help people fight their business can be a good project. what do you think ?

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