Today, server management companies are becoming as common as someone launching a website. But to provide server administration, you need more than a person who knows how to repair a server. You can find someone who is a great technician, but that does not make you a full-service server management company.
Just as you need more than a few chefs to manage a successful restaurant, you need more than someone who knows how to fix a server to manage a reliable server management company.
The biggest difference between having only one technician and a full-service server management company is reliability, reliability, reliability. In the last year, we have seen almost a dozen single-person companies that sell server administration disappear overnight, leaving their clients stranded.
We have been in business for Over 21 years It provides exclusive server administration, so when you go to sleep you can be sure that we will be here when you wake up.
We are located in New Jersey and we have 15 full-time employees. We support more than 3,000 servers monthly.
We are members of the New Jersey Chamber of Commerce and the New Jersey Better Business Bureau, and we are an authorized cPanel partner.
Simply put, we are the OLDEST and LARGEST and TRUST server administration provider.
We do not have term contracts and we even offer a 30-day money back guarantee.
Plain and simple, you have nothing to lose and we have nothing to gain if our service is not top notch!
* * 7/24/365 US based UU. Technical support
* * 7/24/365 Server monitoring (5 minute intervals)
* * Guaranteed 15 minute response About monitoring alerts
* Ticket response time guarantee within 6 hours
Statistically, Most entries are answered in less than 1 hour
* Ticket resolution time guarantee within 24 hours
Statistically, most tickets are resolved in less than 3 hours
* * UNLIMITED Administrative work time UNLIMITED Tickets, all for only $ 29 / month!
Proactive server management available!
With proactive support, we will check your server daily and solve any problems detected and apply updates and patches on a regular basis.
You can also send a ticket for anything you want to do too.
What is included?
* * Background server software updates
Kernel, Apache, PHP, Exim, cPanel, etc.
* * WHM / cPanel technical problems
Updates, patches, settings, settings, settings, etc.
* * Third party software installation
Fantastic, RVSkin, Ruby on Rails, Zend Optimizer, GD, ImageMagick, etc.
* * Initial Server Configuration
If you have a new server, we will configure and configure the server completely from scratch so that the server is ready for use.
* * Server Backup Restore
If your server requires a restore, we will restore all your backups so that your server returns to normal.
* * Disaster recovery and piracy recovery
If your server crashes or hacks, we will determine the cause and rebuild your system from backups.
* * Server migration
If you are moving accounts from one server to another, we will migrate them from the previous server to the new one.
* * System security, optimization and hardening
This procedure includes:
* Rootkit Hunter
* SSH server protection and update
* Firewall fault detection and CSF login
* Anti-DoS configuration
* Installation of the log analysis software
* System integrity monitor (SIM)
* System priority (SPRI)
* Secure and optimize Apache (HTTP)
* MySQL optimization
* host.conf Hardening
* Modification nsswitch.conf
* sysctl.conf Hardening
* FTP hardening
* Removal of unused software
* Deletion of old records
* Shell Fork Bomb / Memory Hog Protection
* Login root email notification and registration
* My top
* TMP directory hardening (/ tmp, / var / tmp, / dev / shm)
* Password scanner
* File Manager
* Firewall Administrator
. . . . and much more!
Where do I sign?
Ready to register?
To register safely today, visit: https://www.platinumservermanagement.com/signup.html
We accept PayPal, Visa, MasterCard, American Express and Discover!
Now also available! Private Label Reseller Program
Do you sell or resell cPanel dedicated servers and want them managed?
With the PSM Reseller Program, you can also resell our services under your own brand! Perfect for selling fully managed servers without doing any work! We will provide your clients with access to our state-of-the-art personalized assistance service with our service and our staff. The difference: we will mark it with your name, your domain and your company logo!
Only $ 19 per month per server – The same features, the same service, the same results as our normal packages!
Questions? Contact Us!
See our Frequently Asked Questions below for answers to frequently asked questions.
Toll Free: 1-877-898-1423
Sales email: firstname.lastname@example.org
How can I be sure that you are reliable?
Do you offer support for complex technical problems as well as simple technical problems?
Our system administrators are able to address any type of technical problem regardless of its complexity. Naturally, complex technical problems may take longer to solve than simple technical problems, but we do support both simple and complex technical problems.
Do you offer unique services?
No, but since we do not have any term contract, do not hesitate to register only for 1 month. Our price for the whole month is probably cheaper than the unique service of any other competitor or the hourly rate anyway.
I like what you have to offer, but how do I know it's real?
Think of it this way, we offer a 100% unconditional money back guarantee of 30 days, no installation fee, no contract, no hidden fees; We have nothing to gain, and you have nothing to lose if our service is not top notch!
How am I supposed to know when a newer version of security or back-end software is released?
Within our Client, we have a news section. In this section, we publish any update that is published and we give you the option to request it or not. We also send emails to our customers when a new publication is made in this section. We suggest that all customers open a ticket regularly at least once a month and request that we review system logs, directories and check for updates. Then we will let you know our recommendations on what should be updated or not, and you can make your informed decision. You do not need any knowledge of the server or experience on the server to do this, it is as simple as opening a ticket regularly asking us to update your software, we do the rest.
How long does it take to respond to a ticket?
Statistically, most tickets are answered in 1 hour and resolved in 3 hours. However, the truth of the matter is that this question does not have a simple answer. The resolution of a ticket depends mainly on the complexity and urgency of it. You will see some tickets resolved in minutes and others in a matter of hours.
Do you offer any trial period?
We currently do not offer trial periods as we offer a 100% unconditional money back guarantee during the first 30 full days of service. If you are not completely satisfied, simply request a refund within the first 30 days of service, and we will gladly do so.
Is my information kept safe?
Absolutely. All server information and passwords are encrypted and transmitted through our secure server SSL. Passwords and related sensitive details are never sent by email. In addition, all the information you provide to us is visible by our technicians only as necessary, you will only see the login to the server for which you open the ticket, you cannot see it at any other time or browse through our database of login information. Most importantly, we use all of the patented custom support service software that is built internally, we do not use any free / prefabricated support service that is available to the public like most other server management companies. By using a patented personalized helpdesk software that nobody else has in the world, this greatly increases security because hackers cannot obtain a copy of the helpdesk software to analyze the source code for holes or test vulnerabilities. .
Are there catches, hidden fees, contracts or installation fees?
No no no and no.
If you have any questions, contact us directly by phone or email.
Do not respond here as sales representatives do not have access here.