I’m helping a friend with a Macbook Air running Mojave. They didn’t know their password. I booted into recovery mode and did a password reset using the the AppleID.
Upon rebooting and attempting to log in, the loading bar froze halfway. After 30 minutes of no action, I hard-shutdown the system.
I booted again and was presented with a login screen. Upon logging in I was informed that I cannot have a user account with the same password as the Apple ID’s password, So I reset the password for the user account.
If I recall correctly, AFTER that screen, I was directed to a login screen which said “Other…” and did not show any other users. If I click “Other…” I can provide a username and password to login. I cannot get past this screen.
So, everytime I boot I’m presented with the actual user login screen. I login, the loading bar loads and then I’m sent right back to the login screen with “Other…” displayed.
I also tried to login in safe mode by holding Shift while logging in. No dice.
Additional troubleshooting and research seems to indicate that something got corrupt with my user account.
Any assistance would be appreciated!