Website design: the best practices of UX for an assistance service / ticket system? Views and steps

I am creating a "help desk / ticket system" application from scratch. I'm quickly discovering that I'm reinventing the wheel in terms of workflow for the administrator and the users.

Where can I find best practices for things like ticket workflows and UI flow? For example, after a user sends a ticket, what happens? Should they see a view of the board? When does the user receive an automatic email indicating that their ticket is in the queue? Etc!

VISA to the urgent medical assistance of the United States

I'm visiting the United States for a summer intern this May 19th. I have become ill and I would like my father to join me.
If he applies for an emergency visa, will he be accepted?
Also, how long does it take to get an emergency visa?

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I need Windows Hosting managed, or expert assistance to configure, maybe on my own VPS

Hello,

We have almost finished with the development of an asp.net + sql web application oriented to the client and now we face the challenge of implementing it correctly.

I have worked on a much larger asp.net application that we hosted with a company called TierPoint, using approximately 9 VMware VPS (running on four of our own machines), encryption devices, load balancers and failover locations . This architecture was developed by TierPoint for us and is also managed by them, including an Oracle database.

For this new application, I do not need that level of sophistication and I do not want to spend anywhere near that. We plan to keep the application for our client, as well as the hosting, but I would like something that is partially managed, or something like Vultr or AWS that I can manage in a minimal way.

I'm looking for your advice on where to start here in terms of finding a resource to help design the system or a managed host that can help design and configure the system and allow me to scale as needed.

I feel comfortable with cloud-based systems, but my experience is limited when it comes to 1) designing the correct architecture and 2) Windows servers.

Thank you…

Accessibility – Assistance for an elderly air passenger without income.

Should additional assistance be requested from gate agents and other airline employees for a passenger with no income who is over 80 and has hearing problems?

The 80-year-old girl would travel alone and we wondered if it would be better for her to pay the full fare or save a considerable amount of money by flying on hold as the mother of an employee of the back office airline, but on a different airline. She has flown many times, the most recent one just a year ago, but never in standby mode.

I have not been able to find anything on this topic after hours of searching, although I did find this advice of concern: "Be sure to sit near the door and hear your name. If you do not approach the podium in a timely manner, the door agent will call the next passenger waiting for the list. " (Source) You probably will not hear any announcements, but you would need someone to hit you personally on the shoulder.

The training material to use the reservation benefit speaks a lot about the employee, since the benefit is the only point of contact and that his dependents behave in a respectful manner with the airline's employees, which means that we should not load them, since they are busy doing their job to pay the passengers. I agree with that, but it does not say anything about how much to lean on them for the kind of assistance they would normally give to a paying passenger.

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Predictive interface: Disable or modify the Code Assistance value that is displayed for a specific input alias

Short version: How do I deactivate (or specify a simple replacement for) the Predictive Code Assistance Interface for a specific input alias?

Longest version: Using the Notation package, I have put together a set of routines that allow me, on the fly, to specify very general notations and assign them to simple labels. These notations are labeled internally in such a way that they allow them to show their full splendor in both the input cells and the output cells. The trick is to be able to get these labeled versions in the input cells easily. Based on some smart suggestions from Stack Exchange members, I have three approaches that work. The first involves a personalized palette. The second is an ActionMenu linked to an InputAlias. The third is a custom routine also linked to an InputAlias ‚Äč‚Äčthat generates a menu that responds to the arrow keys for selection. Example of use is shown below:

enter the description of the image here

My question applies to the third of these. The predictive interface of Code Assistance (disabled in the previous animation) takes about 10 seconds or more for the preview to appear, hanging the window until it completes. Is there any way to disable this predictive interface for this specific input alias? Or perhaps even better, assign text to what will be shown that summarizes what it does instead of trying to generate a preview?

wifi: network with a possible unsafe device and a home assistance device

Background:

I have a Google house and I plan to buy 1 or 2 cheap cameras to monitor my house when I'm not in it. I plan to have the camera connected to a wifi socket, so I can turn it off through the application through the Internet. The Google Home device is not connected to any important device, except for a Wi-Fi bulb.
Google home, the Wi-Fi connector and the cameras will be on the same Wi-Fi network.

Note:

I already realize that the camera can have a back door or something like that, but it does not matter, since I only plan to use it when I'm not at home.

Issue:

Is there a security vulnerability that can occur with the configuration?

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