Name.com is trying to steal my domain

Name.com is trying to steal my domain | Web Hosting Talk

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  1. Name.com is trying to steal my domain

    Name.com suspended my domain newmail.com allegedly for "phishing activity and violations of its Registration Agreement".
    The domain was stationed in Sedo and had some email accounts in Google Suite.
    Name.com sent to the warnings, did not give time to solve problems (if there were any), did not respond to emails.
    If someone finds newmail.com for sale in the aftermarket, they know it, it was stolen by Name.com


  2. It does not look like it's for sale. It does not expire until 4-25-19. Have you tried calling them +1 720-249-2374?


  3. Quote Originally published by maxbln
    See publication

    Name.com suspended my domain newmail.com allegedly for "phishing activity and violations of its Registration Agreement".
    The domain was stationed in Sedo and had some email accounts in Google Suite.
    Name.com sent to the warnings, did not give time to solve problems (if there were any), did not respond to emails.
    If someone finds newmail.com for sale in the aftermarket, they know it, it was stolen by Name.com

    You can contact ICANN regarding this problem. The following linked article may be useful for you.
    https://www.icann.org/news/announcement-2007-03-06-en

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  4. Quote Originally published by wansec-gregg
    See publication

    Have you tried calling them +1 720-249-2374?

    Your telephone support is a voice interface for the FAQ section of your website. A few years ago I had a problem with the unauthorized domain transfer and I called them to know that I would have to send an email to the compliance department.


  5. It took 4 (four!) Days for customer service to respond to my email. As expected, they sent me to another called department.

    Thank you for contacting Name.com. This domain was closed by our abuse department. Our general customer service department can not help you with this, you should talk to our abuse department by sending an email to abuse@name.com. They will answer your questions if necessary once they have completely reviewed your problem. Please let us know if you have any other problems.


  6. The status of the domain looks good to me, I suppose this case has been addressed by Name.com's abuse department?


  7. Quote Originally published by Luoe
    See publication

    The status of the domain looks good to me, I suppose this case has been addressed by Name.com's abuse department?

    I am not sure if your decision to release the domain was influenced by my complaints to BBB and ICANN, but I am happy with the result: my domain is no longer a hostage.
    Finally, after 5 days, I received a response from your abuse department, which is worth sharing:

    Thanks for your follow-up, the accommodation The suspension is permanent due to the nature of the complaints received by Name.com.

    I emphasized the word & # 39; hosting & # 39; because I've never had hosting services with them.
    It seems they received multiple complaints whose "nature", for some reason, they prefer to keep secret. Even if they had really received such complaints, would not it be common sense to issue a warning before taking action against me?

    The transfer of the newmail.com domain has been approved and the domain must appear in your new registrar account in the near future. If there are other domains for which you have pending transfers, respond with a complete list, Name.com is pleased to accelerate the transfer of those domains at that time.

    This is about his attitude. I've had dozens of domains in my account since 2011 and I paid them $ 6512 during that time, and that's what I deserved: they're happy to get rid of me as their client.


  8. Transfer it

    If they are showing problems, you would probably transfer the domain to another provider.

    Good luck


  9. Quote Originally published by ucswebhosting
    See publication
    If they are showing problems, you would probably transfer the domain to another provider.

    Good luck

    I started the transfer the same day they sent me a suspension notice.
    The purpose of starting this thread was to show how some registrars steal domains. They suspend it or use other means to deactivate the owner of a domain and then just wait for the domain to expire to transfer ownership silently.


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