I have been trying to fix an error message on our Server 2008 RDS server farm for about 3 weeks and am getting nowhere. Randomly Outlook 2016 freezes and freezes. Sometimes it recovers and the user can continue with his work and other times he bombards and throws the user completely out of Outlook.
From what I can see it creates an event log id of 1000. Application error 1000
Faulting application name: OUTLOOK.EXE, version: 16.0.4966.1000, time stamp: 0x5e205f31
Faulting module name: OUTLOOK.EXE, version: 16.0.4966.1000, time stamp: 0x5e205f31
Exception code: 0xc0000005
Failure compensation: 0x0000000000bd5aa0
Identification of the process with errors: 0x7a00
Failed application start time: 0x01d60c1f44f8c35d
Wrong application path: C: Program Files Microsoft Office Office16 OUTLOOK.EXE
Faulting module path: C: Program Files Microsoft Office Office16 OUTLOOK.EXE
Report ID: e8ed2ff4-781a-11ea-85f0-005056a21772
The servers are completely up to date, I have reinstalled Office, I run registry cleaners. The only thing I have not done is delete Office, run sfc / scan and reinstall Office.
The mistake is common with all 6 RDS servers, so I am reluctant to do it now.
I am in the midst of building our new RDS environment, but it has been discontinued, for obvious reasons. Very frustrating! Any help is appreciated.