linux – does anyone have problems downloading files from ftp server like this?

the problem is that i can’t download or list files from my ftp server that is running on ubuntu. When i try from my windows machine there is no problem with that, but when a try from my linux-parrot VM that is runnig on my windows machine i only can access and move from the directories inside ftp server, but when i try to use ls or get only shows the next message:

ftp> ls -l 200 PORT command successful. Consider using PASV.

and the server never respond again.

I’ve check the fw on my linux VM is disable already.

Does anyone know how to solve this problem?