I am trying to enter a Windows 10 Enterprise desktop behind a corporate firewall while using a cross-platform endpoint client installed on my home devices to access the network remotely through a DTLS SSL VPN tunnel.
This process is successful on my Ubuntu 18.04 laptop using the Remmina client with the following configuration:
This process fails on my Windows 10 Pro desktop using the Remote Desktop Connection client with the following configuration:
I can access the network through VPN, but unfortunately when I try to connect I receive the following generic error message:
I have already tried the following troubleshooting:
- Verifying that the name of the computer, username and password are identical to the ones I have used successfully on my Ubuntu machine.
- Add a private network firewall exception for Remote Desktop:
- Configuration of the type of location for the corporate network to be private in the configuration of group policies of my system:
- Restarting
At this point, I would like to know how I can delve into this and solve the RDP connection process. Here is the kind of information I'm looking for:
- Are there some obvious troubleshooting steps that I have omitted?
- Does the RDP client produce a record file? Where are they stored?
- Is there an alternative Windows 10 RDP client that is known to be more reliable than Microsoft?