hostgator has stolen my money

Hello;

I recently purchased a hostgator hosting package.

My user ID on your system is 3686353

After completing the payment, they sent me an email that says that I must verify my account. They were requesting the photos of my credit card and my identity card. I have sent the documents 5 minutes after your email.

It has been a day and they did not complete the verification and they do not reimburse my payment.

Hostgator took over $ 100 from me and did not provide me anything. Tey The strange part is that they do not provide support for this.

Basically, hostgator stole my money.

Can anyone suggest me a method on how to recover my money from these cheaters?

regards