I was wondering if there was a tool available that would automate the copying and pasting of emails from a Word document into another program (Salesforce comments).
I imagine something where a user could drag a button and copy the text with it in a new field.
To explain it, I am helping a team with little technology and limited resources to avoid copying and pasting form emails. Currently they use a Microsoft Word document with more than fifty messages that they copy and paste into a separate program. As you can imagine, there is a lot of scrolling and searching for the right message according to the circumstances, without mentioning the space for human error with copy and paste.
We are looking to automate this in some way and we would love some suggestions.