1. Yes, we offer a 30-day money back guarantee with no questions
2. In the year 2003, your site was only a few months old, that does not mean anything and it does not take any effort to register a 1990 domain in GoDaddy to pretend to be old … Just to clean it … everyone, including you and we are new some time ago and after a while we grow old 🙂
In relation to the downtime mentioned, we had a maintenance that is updated to our customers a day before and we have also mentioned alternative contact points.
and to keep in mind that the accounts of our clients are on a different server and were running
And without knowing about internal things, it is not a good sign to issue a verdict as well.
in b / w I'm not sure if you reviewed your own revisions https://www.whtop.com/review/resellerspanel.com
3. Getting to the reviews, is not the only place for reviews … and is generally known by webmasters and resellers and web hosting providers, and it is possible that our customers in that category do not mention it here.
We have comments and comments written on hostvvice and trustpilot and in different places, like Facebook.
Anyway, thank you for your time